We take pride in delivering quality craftsmanship and fine materials. Lauren G Adams offers a (1)-year limited warranty from the date of purchase for any manufacturing and material defects. Accidental damage such as tarnishing and everyday wear and tear is not covered by the limited time warranty.
If damaged jewelry can be repaired due to manufacture defects, you are responsible for shipping to our repair center. If your item cannot be repaired and needs replacement, a 50% replacement fee will apply if available.
If your piece is damaged within 60 days of purchase, you may be eligible for a free replacement.
To be eligible for our limited one-year warranty, a proof of purchase is required. A valid proof of purchase would include a copy of your receipt, date of purchase, and location.
To begin your repair or replacement, please email us with images of the piece you are inquiring about and your proof of purchase. Once we receive your inquiry, we will determine if you should ship your item back to be repaired and what further action may needed.